Are there any organizations that helps with medical services in Slovakia?
I do not speak Slovak, can I still contact o.z. EQUITA?
Yes,
o.z. EQUITA provide consultations in English, Slovak, Ukrainian, and Russian languages.
What kind of services can o.z. EQUITA help with?
The organization
o.z. EQUITA provides the following services for their clients:
- Assistance with getting a doctor's appointment in your region.
- Information about the Slovak medical system, your rights, and obligations in the Slovak health system.
- Assistance with getting consultation about your health conditions.
What kind of documents do I need to get help from oz. EQUITA?
The following documents are required when you contact
o.z. EQUITA:
- Identification document and proof of residence and medical records (if any).
- Information about health problems or any other needs (medical help, psychological and social support).
Where can I find a general practicioner?
When looking for a doctor in your region, please use the following online service (pediatrician, gynecologist, dentist or general practitioner for adults):
www.evuc.sk
How can I make an appointment with a specialist doctor?
You need a prescription from your general practitioner to make an appointment with a medical specialist (e.g., a gastroenterologist, a neurologist, etc.).
To make an appointment online, you can use the following websites:
www.navstevalekara.sk,
www.najdilekara.sk
In an emergency situation, who should I call?
Depending on your health condition, you can contact:
- If you need an examination outside the district doctor's regular office hours, the first aid medical service is at your disposal, particularly in cases of sudden worsening conditions, such as a temperature increase. You can find the closest first aid medical service by visiting https://www.otvorenalekaren.sk.
- Emergency room, intended for receiving patients who have been in accidents or have severe health issues (e.g., fractures, difficulty breathing, chest pain)
- Call Emergency Health Service at 155 in cases of a serious threat to life and health (only when you are not able to visit the emergency room)
What changes in access to health care services have taken place since September 1, 2023?
Starting from September 1, 2023, healthcare is fully provided for all temporary protection holders from Ukraine, meeting the legal requirements at healthcare facilities that have a contract with the General Health Insurance Company (Všeobecnou zdravotnou poisťovňou). This coverage includes primary, secondary, and hospital healthcare (spa treatments are not included).
Based on the Ministry of Health of the Slovak Republic's statement from September 1, 2023, in specific cases, it is essential to confirm the sum of the co-payment with the insurance company in accordance with the list of priority diseases and the list of diseases partially or fully covered by the patient.
Despite the legal changes as of September 1, 2023, are healthcare providers permitted to invoice patients for the healthcare services provided?
A healthcare provider has the right to seek payment for priority, premium services, or co-payments allowed by law and not covered by health insurance. These charges align with those applicable to insured individuals.
Nevertheless, if you suspect that you have paid for an service that you should not have, you are entitled to lodge a complaint with the Department of Healthcare on the level of Regional Government for further investigation.
Can I undergo preventive health check-up in if I have a temporary protection status in Slovakia?
Yes, the legislation, effective September 1, 2023, enables temporary protection holders to undergo a preventive health check-up annually.
This check-up is specifically available at primary healthcare providers, including a paediatrician, a general practitioner for adults, a gynaecologist, and a dentist.
Where can I find more information about health care for foreigners in Slovakia?
According to the Constitution of the Slovak Republic, every citizen and foreigner has the right to choose a health care provider, with the exception of certain categories of foreigners, such as asylum seekers. On the
webpage of the Migration Information Centre you can find the following information on that subject:
- Types of health insurance.
- Public health insurance.
- Insurance card and payments for health care.
- Public health insurance covered by the state.
- Doctors and medical facilities in Slovakia.
- Health insurance for citizens of EU/EEA in the Slovak Republic.
Can I visit the doctor during regular working hours?
Yes, you can schedule an appointment during work hours. However, you must request permission from your employer in advance, and the pass obtained must be endorsed or stamped by the healthcare provider.
If you need to accompany a family member to a medical appointment, you can also request a pass from your employer. It's crucial to communicate such intentions to your employer well in advance.
Who can prescribe medication?
Medicines can only be prescribed by a doctor:
- When discharging a patient, a hospital doctor is obligated to prescribe all necessary medications.
- At a central emergency room.
- General practitioners for adults, pediatricians, and gynecologists.
- Specialized doctors.
- A specialized doctor can delegate the prescription of medications related to their expertise to a general practitioner or pediatrician, but only for a maximum duration of three months. It's important to note that the general practitioner is not obliged to accept such authorization.
How long is a doctor's prescription valid for?
- A standard medical prescription is valid for 7 days.
- A prescription for antibiotics is valid for 3 days.
- A prescription for a medical aid voucher is valid for one month.
Is there an option to arrange transportation to a doctor's appointment?
Yes, if your doctor considers it necessary and issues the required application form. In the absence of such documentation, transportation costs will be the patient's responsibility based on the current rates outlined in the chosen transport company's price list.
How can I get psychological help from IOM?
Are there any other organizations that provide psychological counseling in Slovakia?
Yes, The following organisations are working in the mental health fielf:
- IPčko is located in 8 regions of Slovakia, and you can find out more information by visiting the official webpage. In addition, they are also operate the Crisis Hotline in Slovak and Ukrainian languages.
- The Mental Health League has the helpline "Nezábudka" in Ukrainian and Slovak languages. More detailed information is also available in the FAQ section.
- Organisation People in Need provides social counselling, and psychological support in English, Slovak and Ukrainian languages. If you are from Ukraine and you require more information about this organization, follow this link.
- Tenenet is a local organisation that assists in social, psychological counselling as well as helps children and people with disabilities. The assistance is provided in Slovak, English, Ukrainian, Russian, and German.
Where can I get psychiatric assistance in Bratislava?
Where can I get psychiatric assistance in Košice?
If your health condition requires psychiatric assistance, we recommend referring to the following institutions in Košice:
No results found