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International Organization for Migration (IOM) The UN Migration Agency

What is IOM?

How does IOM help migrants?

In what regions of Slovakia is IOM represented?

Can I come for a meeting to IOM's office?

I do not speak Slovak, can I still reach out to IOM?

Are IOM services free of charge?

Where can I find information about the IOM Slovakia activities?

What are the official websites of IOM Slovakia Mission?

Does IOM collect personal data?

How can I provide feedback to IOM, both positive and negative?

How can I report abuse, fraud or misconduct?

IOM Migration Information Centre (MIC)

What is IOM's Migration Information Centre (MIC)?

How can I contact IOM Migration Information Centre if I need free legal/employment/social/education counselling?

What are the IOM Migration Information Centre working hours?

In what areas does IOM Migration Information Centre provides legal counselling?

What should I do if I have a question regarding my residencey in Slovakia?

Can I leave Slovakia once I have been granted temporary refuge?

In which areas does IOM Migration Information Centre provide employment and social counselling?

How and where to find a job in Slovakia?

Does IOM Migration Information Centre offer a financial contribution for courses for additional education/retraining course?

Does IOM Migration Information Centre offer a financial contribution for the recognition of education documents and professional qualifications obtained abroad for healthcare professionals from Ukraine?

As a foreigner am I eligible for social insurance in Slovakia?

What does IOM Migration Information Centre provide in community and outreach area?

Can I become a volunteer for IOM Slovakia?

Where can I get a basic orientation and meeting with other UA temporary protection holders after arriving in Slovakia?

Slovak Language Courses

When will the next courses open?

Can I attend more than one Slovak language course at IOM MIC?

Will I get a certificate after attending your Slovak language course?

Do I have to buy any special materials or textbooks for the IOM MIC courses?

Can I get Slovak visa based on attending the IOM MIC Slovakcourse?

Do you have courses for higher levels of Slovak?

Why have you canceled my registration to the course?

What should I do if I cannot attend the course any more?

What should I do if I want to register but all the groups are full?

How long are the courses, what is the schedule, and are they online or in-person?

Health Care Information

Are there any organizations that helps with medical services in Slovakia?

I do not speak Slovak, can I still contact o.z. EQUITA?

What kind of services can o.z. EQUITA help with?

What kind of documents do I need to get help from oz. EQUITA?

Where can I find a general practicioner?

How can I make an appointment with a specialist doctor?

In an emergency situation, who should I call?

What changes in access to health care services have taken place since September 1, 2023?

Despite the legal changes as of September 1, 2023, are healthcare providers permitted to invoice patients for the healthcare services provided?

Can I undergo preventive health check-up in if I have a temporary protection status in Slovakia?

Where can I find more information about health care for foreigners in Slovakia?

Can I visit the doctor during regular working hours?

Who can prescribe medication?

How long is a doctor's prescription valid for?

Is there an option to arrange transportation to a doctor's appointment?

How can I get psychological help from IOM?

Are there any other organizations that provide psychological counseling in Slovakia?

Where can I get psychiatric assistance in Bratislava?

Where can I get psychiatric assistance in Košice?

Humanitarian Aid

What kind of humanitarian assistance does IOM provide?

How can I get humanitarian aid from IOM?

Does IOM give financial support for buying necessary things, e.g. winter items?

How does IOM distribute humanitarian aid?

Can IOM provide any food (boxes or vouchers)?

Accommodation Support Information

Does IOM provide accommodation on the territory of Slovakia?

I am from Ukraine and I have temporary protection status in the territory of Slovakia, is there any program that can cover my expenses for accommodation?

How can I find accommodation in Slovakia?

Does the owner of the apartment where I live, subsidised by the state program, have the right to ask me for additional money, e.g. for electricity, water, etc.?

How can I apply for an accommodation programme when I have the necessary documents?

Does IOM cooperate with the owners/managers of the accommodation facilities where temporary protection holders live?

Does IOM provide financial aid to cover expenses for accommodation of temporary protection holders in Slovakia?

Prevention of Sexual Exploitation and Abuse (PSEA)

What is sexual exploitation and abuse (SEA)?

What is appropriate guidance conduct for humanitarian workers while working with affected populations?

What if a humanitarian worker approaches a relationship with a beneficiary of any age?

What is the guidance if I experience inappropriate behavior from any employee of an orgaisation?

What if I was asked any favour or money for humanitarian assistance?

In what languages can I report a case of SEA?

What assistance is provided if I experienced sexual exploitation and abuse (SEA)?

Can I report sexual exploitation and abuse (SEA) anonymously?

Where can I report inappropriate behaviour of humanitarian workers?

IOM Data Collection and Analysis

What is IOM Displacement Tracking Matrix (DTM)?

What data and why does IOM collect from clients?

Who may have access to collected data?

How long does IOM keep client personal data?

Can IOM clients request or submit a complaint concerning their personal data?

Where can I find the results of data collection/reports/analysis?

How do I contact IOM DTM Unit?

How does IOM approach clients to collect data?

In what areas does IOM collect data?

Protection Activities

How can I appoint a guardian for a child (person under 18 years of age) in Slovakia?

What is gender-based violence (GBV)?

What are the most common types of gender-based violence (GBV)?

How may I find GBV services in my area?

Is there any service provided to survivors/victims of GBV?

Are there places where I can go if I am a survivor of GBV and I need to leave my home?

Should I report if someone is physically assaulting me?

What is human trafficking?

Where can I get help if I am in dager of human trafficking?

I know someone affected by human trafficking. How can I help them?

Where can I find more information about safe employment and prevention of workplace exploitation?

I will be traveingl abroad. What should I do to ensure that I will be safe?

My child (young adult) wants to travel abroad for a summer job. How can I ensure my child's safety?

Assisted Voluntary Returns (AVR) and Assisted Voluntary Returns and Reintegrations (AVRR)

How can I get more information about Assisted Voluntary Returns programme?

What is Assisted Voluntary Returns (AVR) programme?

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